FAQ
Frequently asked questions
How does booking work?
Enter pickup and destination, pick a vehicle, and see your fare before you confirm — no account is needed to get a price. Creating one comes in when you confirm the ride.
Book a RideDo you do airport transfers?
Yes — submit your flight and hotel details through the package booking form and an operator will confirm the arrangement with you directly.
What payment methods can I use?
Cash or card, chosen while booking. Card payments are processed securely and your card details are never stored on your device.
Is the fare I see the price I pay?
The fare you see is calculated from your route and vehicle choice — that estimate becomes the price you confirm before the ride starts.
How much luggage can I bring, and how many passengers fit?
Each vehicle shows its seats and luggage capacity before you choose; from three-seat tuk-tuks to twelve-seat coaches. Child and booster seats are available on request — add them while booking.
Do you offer multi-day tours?
Yes — curated tour packages across Sri Lanka (wildlife, hill country, culture and beaches). Tour requests go to our team and you receive a personal quote; multi-day tour quotes are issued in LKR.
Can I cancel a ride?
You can cancel from the ride page. Cancelling before your driver arrives is usually free; late cancellations may carry a fee.
How do I contact you?
Call or WhatsApp us — both are in the page footer — or send a message through the booking form and an operator will follow up.